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Data Protection Declaration

1) Information on the Collection of Personal Data and Contact Details of the Controller
 

1.1 We are pleased that you are visiting our website and thank you for your interest.

On the following pages, we inform you about the handling of your personal data when
using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the
General Data Protection Regulation (GDPR), is HAARO Friseurbedarf-Handels GmbH,
Nümmener Str. 17, 42653 Solingen, Deutschland, Tel.: 0212 / 382562 - 0, Fax: 0212 / 382562 - 29,
E-Mail: info@haaro.de. The controller in charge of the processing of personal data is the natural or
legal person who alone or jointly with others determines the purposes and means of the
processing of personal data.

 
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of
personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize
an encrypted connection by the character string https:// and the lock symbol in your browser line.

 
2) Data Collection When You Visit Our Website

When using our website for information only, i.e. if you do not register or otherwise provide us with
information, we only collect data that your browser transmits to our server (so-called "server log files").
When you visit our website, we collect the following data that is technically necessary for us to display
the website to you:
  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)
 

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate
interest in improving the stability and functionality of our website. The data will not be passed on or used
in any other way. However, we reserve the right to check the server log files subsequently, if there are any
concrete indications of illegal use.

 

3) Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called
cookies on various pages. These are small text files that are stored on your end device. Some of the cookies
we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies).
Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize
your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user
information such as browser and location data as well as IP address values according to individual requirements.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
You can check the duration of the respective cookie storage in the overview of the cookie settings of your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the
content of a virtual shopping basket for a later visit to the website). If personal data are also processed by
individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either
for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate
interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We work together with advertising partners who help us to make our website more interesting for you.
For this purpose, cookies from partner companies are also stored on your hard drive when you visit our
website (third-party cookies). You will be informed individually and separately about the use of such cookies
and the scope of the information collected in each case within the following sections.
Please note that you can set your browser in such a way that you are informed about the setting of cookies
and you can decide individually about their acceptance or exclude the acceptance of cookies for certain
cases or generally. Each browser differs in the way it manages the cookie settings. This is described in
the help menu of each browser, which explains how you can change your cookie settings. You will find
these for the respective browsers under the following links:

- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
- Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
- Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the functionality of our website may be limited if cookies are not accepted.

 

4) Contacting Us

When you contact us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in
the case of a contact form can be seen from the respective contact form. This data is stored and used
exclusively for the purpose of responding to your request or for establishing contact and for the associated
technical administration. The legal basis for processing data is our legitimate interest in responding to your
request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional
legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry;
this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified,
provided there are no legal storage obligations to the contrary.

 

5) Data Processing When Opening a Customer Account and for Contract Processing

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide it to us
for the execution of a contract or when opening a customer account. Which data is collected can be seen from the
respective input forms. It is possible to delete your customer account at any time. This can be done by sending a
message to the above-mentioned address of the controller. We store and use the data provided by you for contract
processing. After complete processing of the contract or deletion of your customer account, your data will be blocked
in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have
expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site,
about which we will inform you accordingly below.

 

6) Use of Client Data for Direct Advertising

6.1 If you subscribe to our e-mail newsletter, we will send you regular information about our offers.
The only mandatory information for sending the newsletter is your e-mail address. The indication of additional
possible data is voluntary and is used to allow us to address you personally. We use the so-called double opt-in
procedure for sending newsletters. This means that we will not send you an e-mail newsletter, unless you have
expressly confirmed to us that you agree to the sending of such a newsletter. We will then send you a confirmation
e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with
Art. 6 (1) point a GDPR. When you register for the newsletter, we store your IP address entered by the Internet
Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your
e-mail address at a later time. The data collected by us when you register for the newsletter will be used exclusively
for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via
the link provided in the newsletter or by sending a message to the responsible person named above. After your
cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have
expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is
permitted by law and about which we inform you in this declaration.

6.2 If you have provided us with your e-mail address when purchasing products, we reserve the right to regularly
send you offers for products similar to those already purchased by e-mail. Pursuant to Section 7 (3) German law
against unfair competition, we do not need to obtain separate consent from you. In this respect, data processing is
carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6 (1) point
f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail.
You are entitled to object to the future use of your e-mail address for the aforementioned advertising purpose at any
time by notifying the controller named at the beginning of this document. In this regard, you only have to pay the
transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address for
advertising purposes will cease immediately.

 

7) Processing of Data for the Purpose of Order Handling

7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery
within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on
your payment data to the commissioned credit institution within the framework of payment processing, if this is
necessary for payment handling. If payment service providers are used, we explicitly inform you of this below.
The legal basis for the transfer of data is Art. 6 (1) point b GDPR.

 

7.2 Passing on Personal Data to Shipping Service Providers

- UPS
If delivery of goods takes place by the transport service UPS (United Parcel Service Deutschland Inc. & Co. OHG,
Görlitzer Straße 1, 41460 Neuss), we will pass on your e-mail address to UPS in accordance with Art. 6 (1) point
a GDPR, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the
shipment status, if you have given your express consent during the ordering process. Otherwise, only the name
of the recipient and the delivery address will be passed on to UPS for the purpose of delivery in accordance
with Art. 6 (1) point b GDPR. The data will only be passed on if this is necessary for the delivery of the goods.
In this case, prior agreement on the delivery date with UPS or transmission of status information for shipment
delivery is not possible.
The consent can be revoked for future deliveries at any time, either with the controller or with the transport service
provider UPS.


7.3 Use of Payment Service Providers

- Paypal
When you pay via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account"
or "payment by instalments" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with
Art. 6 (1) point b GDPR and only insofar as this is necessary for payment processing.

PayPal reserves the right to carry out credit checks for the payment methods credit card via PayPal, direct debit via
PayPal or, if offered, "purchase on account" or "payment by installments" via PayPal. For this purpose, your payment
data may be passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency
pursuant to Art. 6 (1) point f GDPR. PayPal uses the result of the credit assessment in relation to the statistical
probability of non-payment for the purpose of deciding on the provision of the respective payment method.
The credit report can contain probability values (so-called score values). If score values are included in the result
of the credit report, they are based on recognized scientific, mathematical-statistical methods. The calculation of
the score values includes, but is not limited to, address data. For further information on data protection law,
including the credit agencies used, please refer to PayPal's data protection declaration
at: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may
still be entitled to process your personal data if this is necessary for contractual payment processing.

 

8) Use of Videos

Use of YouTube Videos
This website uses the YouTube embedding function for display and playback of videos offered by the provider
YouTube, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 ESW5, Ireland ("Google").
To this end, the extended data protection mode is used to ensure, according to provider information, that user
information will only be stored once the playback function of the video is started. When the playback of embedded
YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior.
According to indications from YouTube, the use of those cookies is intended, among other things, to record video
statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information
will be directly associated with your account when you click on a video. If you do not wish to be associated with your
profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in)
as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR,
on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or
demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you
must contact YouTube to exercise this right. When using YouTube, personal data may also be transmitted to the servers
of Google LLC. in the USA.
Regardless of whether the embedded video is played back, a connection to the Google network "double click" is
established when visiting this website. This may trigger further data processing beyond our control.
Further information on YouTube's privacy policy can be found in the provider's data protection declaration
at: www.google.com/policies/privacy/.
To the extent required by law, we have obtained your consent to the processing of your data as described inaccordance
with Art. 6 (1) point a GDPR. You can withdraw your consent at any time with effect for the future. In order to exercise
your right of withdrawal, please follow the procedure described above.

 

9) Rights of the Data Subject

9.1 The applicable data protection law grants you the following comprehensive rights of data subjects
(rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data:
- Right of access by the data subject pursuant to Art. 15 GDPR: You shall have the right to receive the following information:
The personal data processed by us; the purposes of the processing; the categories of processed personal data;
the recipients or categories of recipients to whom the personal data have been or will be disclosed; the envisaged
period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the
existence of the right to request from the controller rectification or erasure of personal data or restriction of processing
personal data concerning the data subject or to object to such processing; the right to lodge a complaint with a supervisory
authority; where the personal are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling and at least in those cases, meaningful information
about the logic involved, as well as the significance and envisaged consequences of such processing for the data
subject; the appropriate safeguards pursuant to Article 46 when personal data is transferred to a third country.

- Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain from the controller without
undue delay the rectification of inaccurate personal data concerning you and/or the right to have incomplete
personal data completed which are stored by us.
- Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR: You have the right to obtain from the
controller the erasure of personal data concerning you if the conditions of Art. 17 (2) GDPR are fulfilled. However,
this right will not apply for exercising the freedom of expression and information, for compliance with a legal obligation,
for reasons of public interest or for the establishment, exercise or defense of legal claims.
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to obtain from the controller
restriction of processing your personal data for the following reasons: As long as the accuracy of your personal data
contested by you will be verified. If you oppose the erasure of your personal data because of unlawful processing
and you request the restriction of their use instead. If you require the personal data for the establishment, exercise
or defense of legal claims, once we no longer need those data for the purposes of the processing. If you have
objected to processing on grounds relating to your personal situation pending the verification whether our legitimate
grounds override your grounds.
- Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right of rectification, erasure or restriction
of processing against the controller, he is obliged to communicate to each recipient to whom the personal date has
been disclosed any rectification or erasure of personal data or restriction of processing, unless this proves impossible
or involves disproportionate effort. You have the right to be informed about those recipients.
- Right to data portability pursuant to Art. 20 GDPR: You shall have the right to receive the personal data
concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to
require that those data be transmitted to another controller, where technically feasible.
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR: You have the right to withdraw your consent
for the processing of personal data at any time with effect for the future. In the event of withdrawal, we will immediately
erase the data concerned, unless further processing can be based on a legal basis for processing without consent.
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
- Right to lodge a complaint pursuant to Art. 77 GDPR: Without prejudice to any other administrative or judicial remedy,
you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual
residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating
to you infringes the GDPR.


9.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON
THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO
THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR
SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED.
HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS
WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS
AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT
AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING
PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT
ADVERTISING PURPOSES.

 

10) Duration of Storage of Personal Data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and - if relevant
– on the respective legal retention period (e.g. commercial and tax retention periods).
If personal data is processed on the basis of an express consent pursuant to Art. 6 (1) point a GDPR, this data is stored
until the data subject revokes his consent.
If there are legal storage periods for data that is processed within the framework of legal or similar obligations on the basis
of Art. 6 (1) point b GDPR, this data will be routinely deleted after expiry of the storage periods if it is no longer necessary
for the fulfillment of the contract or the initiation of the contract and/or if we no longer have a justified interest in further storage.
When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his
right of objection in accordance with Art. 21 (1) GDPR, unless we can provide compelling grounds for processing worthy of
protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise
or defend legal claims.
If personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) point f GDPR, this data is stored until
the data subject exercises his right of objection pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the information contained in this declaration on specific processing situations, stored personal data
will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.